Cookie and Similar Technologies Policy

1. Introduction

This Cookie and Similar Technologies Policy explains how the person or entity that provides the online audio and video transcription website, account features, and related services (collectively, the "Service," "we," "us," or "our") may use cookies and related technologies.

The technologies used depend on how the Service is configured, which features are enabled, and how you interact with it. This policy should be read together with our Privacy Policy.

2. What Are Cookies and Similar Technologies?

Cookies are small text files stored on a browser or device. They may be set for a single browsing session or remain until they expire or are deleted.

Similar technologies include:

Local storage and session storage, which store preferences, interface settings, or temporary state in a browser
Pixels and tags, which can record when a page, message, or enabled feature is viewed or used
Scripts and software tools, which enable authentication, security, functionality, measurement, or advertising
Device, session, and server-side identifiers, which help recognize a browser, device, session, account request, upload request, or transcription job

In this policy, "technologies" refers collectively to cookies and these similar methods.

3. Why We Use These Technologies

Strictly Necessary

These technologies support core functions requested by you and may be necessary to:

Authenticate users and maintain secure sessions
Protect accounts, uploads, transcription requests, and the Service from fraud or abuse
Route requests and provide requested account or transcription features
Remember temporary state needed to complete an upload, sign-in, purchase, or other action
Maintain security controls and help diagnose operational errors

Blocking strictly necessary technologies may sign you out or prevent account, upload, transcription, payment, or security features from working.

Preferences and Functionality

When relevant features are used, these technologies may remember:

Language and regional preferences
Theme, layout, sidebar, or interface choices
Other settings selected on the Service

Some preferences may be stored through local storage rather than cookies. They generally remain until they expire, are replaced, or are deleted through browser or device controls.

Analytics and Performance

If analytics is enabled, first-party or third-party technologies may collect information about page views, interactions, devices, approximate location, errors, and performance. We may use that information to understand how the website and transcription experience are used, diagnose problems, and improve the Service.

Analytics technologies may be session-based or persistent. Their duration depends on the configured analytics service and settings.

Advertising

If advertising is enabled, advertising providers may use cookies, pixels, scripts, or identifiers to deliver, limit, personalize, and measure advertisements. Depending on the provider, settings, and applicable law, these activities may involve information about your device and activity across websites or services.

Advertising technologies may be set by third parties and may be session-based or persistent.

Attribution

If first-touch attribution is enabled, the Service may use a first-party technology to remember how a visitor first reached the Service. It may contain campaign parameters, referral source, landing page, advertising click identifiers, approximate region, language, time zone, or device information.

An attribution cookie, when used, may remain for up to approximately 90 days and may be associated with an account when a user registers.

Transcription Processing

When you are signed in, strictly necessary session or security technologies may help associate an upload and transcription request with your account. Processing source media and generating a transcript do not, by themselves, require a separate analytics or advertising cookie.

Source media and transcript content are handled as described in our Privacy Policy, not as cookies or similar browser technologies.

4. First-Party and Third-Party Technologies

First-party technologies are set or controlled by the Service. Third-party technologies are set or controlled by another provider whose functionality is integrated into the website or account experience.

Third-party technologies are used only when the related integration or feature is enabled. For example, an enabled sign-in, payment, analytics, or advertising feature may involve third-party technology. The third party may process information under its own privacy policy, and its retention period may differ from ours.

The Service's use of infrastructure, storage, or automated transcription providers does not mean those providers are permitted to set tracking technologies in your browser merely because they process a file on our behalf.

Strictly necessary technologies may be used without consent where applicable law permits because they are needed to provide a feature you request or protect the Service.

Other technologies may be used based on consent or another legal basis available under applicable law. Using the Service alone is not treated as consent to non-essential technologies where affirmative consent is required by law.

Where the Service displays consent or privacy controls, those controls describe the available choices for that deployment. The availability of Service-level controls depends on the technologies used and applicable legal requirements.

6. Managing Technologies

You may manage technologies in several ways:

Use consent or privacy controls displayed by the Service, where available
Adjust browser settings to block, limit, or delete cookies
Clear local storage, site data, or application data through browser or device settings
Use device or platform privacy controls
Use controls made available by an analytics or advertising provider, where applicable

Browser and device controls vary. Blocking or deleting technologies may sign you out, reset preferences, interrupt an upload or account action, or prevent features from working. A choice made in one browser or device may not automatically apply to another.

Some browsers offer "Do Not Track" or similar signals. Because there is not a single universally accepted standard for every signal, the Service responds to them only where required by applicable law or expressly stated in an available privacy control.

7. Changes to This Policy

We may update this policy when technologies, features, providers, or legal requirements change. We will post the updated policy on this page and revise the effective date.

Material changes will receive additional notice or consent where required by applicable law.

8. Contact Us

If you have questions about this policy or the technologies used by the Service, please contact us.