Privacy Policy for TranscribeToText

Last Updated: January 15, 2026

Introduction

Welcome to TranscribeToText ("TranscribeToText," "we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website (transcribetotext.org) and audio/video transcription services.

Information We Collect

We collect information to operate, improve, and secure the service:

1. Account Information

   • What We Collect: Name, email address, and basic profile details you provide.
   • Purpose: Account creation, authentication, and customer support.

2. Audio and Video Content

   • What We Collect: Audio files, video files, and the resulting transcription text.
   • Purpose: To process transcription requests and deliver accurate text results.

3. Usage and Device Information

   • What We Collect: Log data such as IP address, browser type, device type, pages visited, and feature usage.
   • Purpose: Service analytics, debugging, and performance optimization.

4. Cookies and Similar Technologies

   • What We Collect: Cookies or local storage items that store preferences and session data.
   • Purpose: To remember settings and improve the user experience.

5. Payment and Billing Information

   • What We Collect: Billing details necessary for purchases. Payment processing is handled by third-party providers.
   • Purpose: To process payments and manage usage credits.

How We Use Information

We use collected data to:

• Provide and maintain the transcription service
• Convert your audio/video files to accurate text
• Improve transcription quality, reliability, and accuracy
• Communicate with you about support or updates
• Prevent fraud, abuse, or security incidents
• Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share information in these cases:

• Service Providers: Hosting, analytics, transcription processing, and payment processors under confidentiality obligations
• Legal Compliance: To comply with applicable laws, regulations, or legal requests
• Business Transfers: In connection with a merger, acquisition, or asset sale

Data Retention

We retain information only as long as necessary for the purposes described in this policy, or as required by law. Uploaded audio/video files are processed and may be deleted after transcription is complete. You may request deletion of your account or stored data, subject to legal and operational constraints.

Security

We implement reasonable safeguards to protect data, including encryption during transmission and secure storage. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Choices

You can:

• Update or correct account information
• Request deletion of your account and transcription history
• Control cookies through browser settings
• Download or export your transcription results

Children's Privacy

TranscribeToText is not intended for children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page with a revised "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, contact us at:

Email: [email protected]

Website: transcribetotext.org

By using TranscribeToText, you agree to this Privacy Policy.